Organization and Management of the Sales Department
The training course is aimed at managers who wish to maximize the productivity of their employees and who wish to better understand Human Resources and their capabilities.
Trainees will be able to gain knowledge about the importance of productivity, methods of recording it and actions that follow productivity metrics and recognize factors that cause reduced productivity. They will acquire skills such as the use of key performance indicators that they apply to their own business and the use of the Performance Management System (The Balanced Scorecard).
Units
- Introduction to Productivity
- Advantages of Family Businesses
- Performance Management System (The Balanced Scorecard)
- Bench marking
- Productivity in the Business / Task Delegation
- Performance Indicators and Performance Management System
- Productivity Measurement
- Productivity and Leadership